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Aisaf — Legal

Terms of Service

1. Acceptance of Terms

By accessing or using the Aisaf website (aisaf.pk or any related subdomain), you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to these Terms of Service in full.

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes are published constitutes acceptance of the revised terms.

2. Use of the Website

You may use this website for lawful purposes only. You agree not to:

  • Use the site in any way that violates applicable local, national, or international laws.
  • Transmit any unsolicited or unauthorised advertising or promotional material.
  • Attempt to gain unauthorised access to any part of the website or its related systems.
  • Engage in any conduct that restricts or inhibits anyone else's use and enjoyment of the website.
  • Use automated tools to scrape, crawl, or collect data from the website without our express written consent.

We reserve the right to terminate or restrict access to the website at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

3. Account & Order Responsibilities

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.

When placing an order, you warrant that all information provided (name, delivery address, contact details) is accurate and complete. We are not responsible for failed or delayed delivery resulting from inaccurate information provided at checkout.

We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, product unavailability, or pricing errors on the website.

4. Pricing & Payment

All prices displayed on the Aisaf website are in Pakistani Rupees (PKR) and are inclusive of any applicable taxes unless otherwise stated. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time of checkout confirmation.

We currently accept the following payment methods:

  • Cash on Delivery (COD) — available across Pakistan
  • Credit / Debit Card (via RapidGateway secure payment gateway)
  • JazzCash mobile wallet
  • EasyPaisa mobile wallet

For Cash on Delivery orders, payment is due at the time of delivery. Refusal to pay upon delivery may result in suspension of future ordering privileges.

We reserve the right to modify accepted payment methods at any time.

5. Product Descriptions & Availability

We strive to ensure that product descriptions, images, and ingredient lists on our website are accurate and up to date. However, we do not warrant that product descriptions are entirely free from errors or omissions.

Product colours displayed on screen may vary from the actual product due to differences in monitor calibration and display settings. Such variations are not grounds for a return unless the product received is materially different from what was ordered.

Product availability is subject to change. If an item becomes unavailable after your order is placed, we will contact you to offer an alternative or a full refund.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Aisaf and its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of this website or the products purchased from us.

Our total liability to you for any claim arising from the use of our website or products shall not exceed the amount paid by you for the specific product(s) giving rise to the claim.

Nothing in these terms limits or excludes liability that cannot be excluded under applicable law.

7. Intellectual Property

All content on the AISAF website, including logos, product images, text, graphics, and designs, belongs to AISAF or its respective owners and may not be copied, reproduced, or used without permission.

8. Contact & Questions

If you have any questions about these Terms of Service, please contact us through our Contact page. We will endeavour to respond to all enquiries within 2 business days.

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